Extraordinary leaders to meet your business needs.

Bud Miller, CPP

President of Efficient Research Solutions and Executive Director of the Coupon Information Center

Director of the Coupon Information Center, Bud has worked on numerous industry initiatives and has managed CIC operations since it began operations in 1986.  The CIC is the coupon industry's only watchdog group and has been involved in every significant coupon fraud case since its inception.  Bud has played a central role in the design, implementation and evolution of all CIC activities, programs and data systems.  Prior to his current position, Bud was a Staff Assistant for the U.S. House of Representatives.  He is a Member of the national Economic Crime Council, a past Chairman for the 1,450+ Members of The National Capital Chapter of The American Society for Industrial Security International; recipient of the 2003 IMAN Outstanding Alumni Award.   Miller also is a member of Federal Security Systems, Inc's Board of Directors.   Bud has a MA in International Commerce from the University of Maryland and a BA in International & Public Affairs from The George Washington University.

Nick Catrantzos, CPP

Nick is currently the head of Security and Emergency Management for one of the world's largest water utilities in Southern California.  His expertise is in anti-terrorism, emergency management, special events planning, executive protection and all aspects of physical security.  With more than 26 years of experience in protecting assets, Nick has collected intelligence for the CIA, co-managed international hostage incidents, and led responses to  unusual events ranging from defections to death threats.  He provides ERS and its clients with "out of the box" thinking in the darker area of today's world.

Bob Cavaliere

With over 27 years of auditing, financial, and promotion experience within the packaged goods and banking industry, Bob has extensive knowledge implementing cost reduction analysis programs; re-engineering processes; training; auditing; customer relations; retailer negotiations; customizing loss prevention and fraud control programs relating to coupons and rebates; management of a multi-dimensional database marketing system and exceptional organizational skills.

Paul Deery

As an IRS Special Agent Paul Deery successfully investigated more than 90 coupon fraud cases and eliminated more than $70 million in fraud in the Philadelphia area alone.  A recipient of The Albert Gallatin Award, which is the Internal Revenue Service's highest career service award and numerous private industry awards, Paul's record of excellence and professionalism is unparalleled.  In addition to his success in fighting coupon fraud, Paul has extensive experience in combating political and union corruption.   Paul's unique combination of street smarts and diplomacy is an asset to any organization facing sensitive issues.

Carol Haas

A true industry pioneer with more than 30 years experience working for a major manufacturer in loss prevention, client relations, coupon controls and processing.  A Past President of the CIC, ACP Board Member and Advisory Group Member for Manufacturers' Agents, Carol is one of only two individuals who has been awarded both the CIC Silver Medallion and the Association of Coupon Professional's (ACP) William Cargill Lifetime Achievement Award.

Ken Veach, CPA

Ken is an FBI veteran with more than 24 years of criminal investigative experience and a winner of the CIC Bronze Medallion.  Ken was one of the principles of an undercover team that eliminated more than $40 million in Chicago Area Coupon Fraud.  Ken has been a Member of the American Institute of CPAs since 1976 and will meet your needs in forensic accounting, auditing, loss prevention, coupon fraud and economic crimes research.